Update April 3rd 2020

This page will be updated as soon as new information becomes available.

Due to the current coronavirus pandemic, TBS professors, lecturers and staff are now all working remotely. 100% of our classes are available to all TBS students. TBS offices and premises remain temporarily closed.

Take good care of yourself and others and stay at home.

TBS stays by your side in this very particular context. The TBS international student services and admission teams are available and here for you, to answer any questions and address any worries you may have.

Please don’t hesitate to get in touch with the International Department on your TBS campus for more information.

TBS General Management

FAQ – CLASSES & ADMISSIONS

Until when will the TBS campuses be closed?

The TBS Toulouse, Paris, Barcelona and Casablanca campuses will remain closed until further notice.

Currently, a social distancing order has been implemented in France, Spain and Morocco. TBS strictly follows the instructions from local authorities for all campuses and will keep you up-to-date on any new developments.

What actions has TBS taken to make sure classes take place?

The TBS program managers, pedagogical engineers, teaching staff and IT department all work together in close collaboration so classes can take place via remote learning platforms under the best possible circumstances.

The nearly instant switch of on-site teaching to remote learning testifies to our school’s maturity in terms of pedagogical innovation. We’d like to remind you that TBS is the first business school to obtain the 4Digital label from the French Conférence des Grandes Ecole (CGE). The CGE label guarantees the quality of TBS online classes.

How can I follow my classes?

100% of TBS classes are available via remote learning platforms, e-learning and MOOCs or in other formats that fit your needs. All TBS students have received access codes to attend their classes. Should this not be the case for you, please get in touch with your program manager as soon as possible.

TBS students who are at a partner institution abroad have received specific information from our Mobility Team about following online courses at the partner institution or at TBS. Should you still have questions, please contact the Outgoing Mobility Team of your TBS campus:

Toulouse & Paris campuses

Barcelona campus

Casablanca campus

I’m worried about my exam. Do you have any information?

TBS is currently working on secure solutions to see to it that you can take all pending evaluations and final exams online. We will notify our students as soon as the solution is fully operational.

I need information on my application. Can you help?

TBS is looking forward to welcoming you. Admission procedures for international students continue as usual for all programs and on all our campuses. To apply for the program of your choice, please visit the TBS Apply Platform: https://apply.tbs-education.fr/

Should you have any further questions regarding your application, don’t hesitate to get in touch with the campus of your choice:

Information for students who hold the French nationality is available on the French version of this page. Access is simple: just click on the language tab at the top right of this page.

I’m an international student and I’ve enrolled in a TBS program for September 2020. How will the current situation affect me?

TBS is looking forward to welcoming you in September! Should there be any difficulties for our incoming international students, the TBS teams will take into account their personal situation and contact them individually to keep them up to date.

FAQ – EXCHANGES & INTERNSHIPS

I’m an international student and worry about my visa or residence permit. What should I do?

To accommodate students with visas and residence permits, a number of governments have implemented automatic extension measures for a limited time period. Should you like to know if this extension applies to you, please contact the international student services on your campus:

Toulouse & Paris campuses

Barcelona campus

Casablanca campus

I’m an exchange student, who should I contact ?

Contact information for TBS exchange students depends on their personal situation:

Toulouse & Paris campuses

Barcelona campus

  • If you’re a TBS Barcelona student in an exchange program with a partner university, please contact Ryan Donno, the International Student Coordinator in Spain:
  • If you’re a student scheduled for the TBS Barcelona Campus, please contact your home university and then also contact Ryan Donno, the International Student Coordinator in Spain:

Casablanca campus

  • If you’re a TBS Casablanca student in an exchange program with a partner university, please contact Marie-Line Akhmiss, the International Student Coordinator for Morocco:
I’ve received an Erasmus+ scholarship. What will happen?

All incoming and outgoing Erasmus+ exchanges have been suspended until further notice. Erasmus+ students who wish to return home during confinement must contact their local embassy or consulate.

If this measure interrupts or cancels your exchange, the force majeure clause will be invoked. This clause is currently under review and will be adapted to the COVID-19 pandemic.

Your institution will shortly receive a specific procedure to facilitate force majeure declarations. “French students enrolled in an Erasmus+ program abroad will keep their scholarship throughout their stay abroad until their return to France”, according to French Minister of Higher Education, Frédérique Vidal. The Minister also states that “the interruption of an exchange program abroad will not penalize students upon their return to France”. Our services currently await the implementation of these measures.

For more information:

I’m an Erasmus or exchange student. How can I validate my credits?

Students who are required to validate an academic semester at a Partner University abroad have three possible options to validate their credits:

  1. Remain at the host university and follow the courses as planned.
  2. Follow the online courses offered by your host university, whether you remain in your host country or return home.
  3. If the host university does not offer online courses, take the online TBS classes. Students who select this option will receive the list of TBS courses upon simple request.

All three options allow you to validate your credits. As a growing number of students will be returning to their home country soon, please contact us quickly to inform us on your preferred option.

I’m a TBS student abroad. Should I come back home?

This depends on your situation abroad and on applicable travel restrictions. A wide range of countries increasingly implement travel bans, which implies that travel is not always possible.

According to official policies, students who reside in France, Spain or Morocco but are currently abroad, may return home. Students from other nationalities and countries are also required to follow official guidelines before making any travel arrangements.

Whatever your nationality and situation abroad, please contact your embassy or consulate as soon as possible for information on international travel and restrictions. You will need to check the closing of borders and information on flight restrictions.

Please be aware that you should always be registered with the Consulate of your host town and on the Ariane platform: https://pastel.diplomatie.gouv.fr/fildariane/dyn/public/login.html

I’m worried about my internship. Who should I contact?

Toulouse & Paris campus

Should you have concerns about your internship, please contact the internship service of your program:

Don’t hesitate to visit our Jobteaser career page for more information on what to do in this specific COVID-19 context.

Barcelona campus

For questions and concerns about your internship, please contact the Barcelona internship service :

Casablanca campus

I have trouble finding an internship. Who should I contact?

Toulouse & Paris campus

Should you need support in finding an internship, our Career Starter Service is here to help:

  • Bachelor and Master students can book an online appointment with a career counselor on our Jobteaser career page
  • MS & MSc students should contact their assigned career coach.

Barcelona campus

For support in finding an internship, Bachelor, Master and MSc students can contact Delphine Arnau:

Casablanca campus

For support in finding an internship, Bachelor, Master and Msc Students can:

I’m abroad for my internship, should I be worried about health insurance?

It would appear that some health insurance companies do not cover students should they get COVID-19 abroad. We recommend you check this information with your personal insurance provider, as this may be an important issue to take into account in your decision to stay abroad or come back to your home country.

FAQ – CORONAVIRUS

What is Coronavirus ? What is COVID-19?

Coronaviruses are a large family of viruses that cause illness ranging from the common cold to more severe diseases such as Middle East Respiratory Syndrome (MERS-CoV) and Severe Acute Respiratory Syndrome (SARS-CoV).

Coronavirus disease (COVID-19) is a new strain that was discovered in 2019 and has not been previously identified in humans. Common signs of infection include respiratory symptoms, fever, cough, shortness of breath and breathing difficulties. In more severe cases, infection can cause pneumonia, severe acute respiratory syndrome, kidney failure and even death. 

Which preventive measures can I take against the virus?
  • Wash your hands regularly with water and soap or use alcohol-based disinfectants, especially if you’ve been in direct contact with someone who has the virus.
  • Avoid close contact with any person who presents symptoms of respiratory distress, such as coughing and sneezing.
  • Keep at least 2m distance from people who present symptoms of respiratory infections.
  • When you feel the urge to sneeze or cough, cover your nose and mouth with single-use tissue or sneeze and cough in your elbow and immediately wash your hands afterwards.
  • Avoid sharing food, eating ustensils (cutlery, glasses, napkins, handkerchiefs, etc.) or other objects without having cleaned them properly beforehand.
Should I inform TBS if I’ve visited a high-risk area, if I’ve been in contact with a contaminated person or with someone who’s at high risk of being contaminated?

Yes. Please contact your campus via the link below to let us know, if possible, who you’ve been in contact with and which places you’ve visited:

I need a doctor or have a medical appointment. What should I do?

Doctor’s appointments and other medical appointments are now limited to emergency situations or treatment of a chronic illness, such as dialysis. If you have any questions about a pending medical appointment, please contact our Student Services below. We also have connections with medical personnel and may be able to help you out.

Toulouse & Paris campuses

Barcelona campus

Casablanca campus

Should I contact emergency if have COVID-19 symptoms?

Only contact emergency if you have a high fever or experience difficulty breathing. If you have symptoms of a respiratory infection or a fever above 37.5°C, first contact your GP or local doctor and limit contact with other people as much as possible.

Emergency numbers

  • France: 15
  • Spain: 112
  • Morocco: 15
Why am I not allowed to buy a face mask?

Most governments are requisitioning stocks and production of face masks, which are now exclusively reserved to protect medical staff.

Which specific measures apply to France, Spain and Morocco?

France, Spain and Morocco have implemented a strict social distancing policy (see below). Students are asked to stay at home.

International students staying in France and Morocco also need to fill out a certificate of derogatory travel prior to leaving their residence. They have to carry an updated version with them at all times. Students who don’t fulfill the conditions for derogatory travel and/or who don’t carry the certificate risk being fined by local authorities. You can access the certificates via the links below:

For more information about measures in Spain, please visit the TBS Barcelona website: https://www.tbs-education.es/en/official-statement-covid19

Do I need to pay my rent?

We have received many questions regarding rent. Please note that all individuals must pay their rent.The information published in the French press regarding rent only applies to companies and SME’s (small and medium-sized companies). It is therefore important that you keep paying your rent as usual.

FAQ – SOCIAL DISTANCING

What does social distancing mean?

Community-based measures such as social distancing are intended to slow down the spread of the coronavirus and curb the number of COVID-19 cases. This is a measure that has already been adopted by many countries across the world. Social distancing mainly implies that you’re asked to stay indoors and that you have to respect a 2m distance from other people if you do need to go out. You’ll find more information on specific measures below.

In which countries is social distancing implemented?

Social distancing is an official measure in France, Spain and Morocco but may also be applicable in the country of your host university or where your internship takes place. Please check with local authorities to see what restrictions apply to you: you may be subject to fines or other forms of retribution if you do not respect the measures in place.

What are the valid reasons for leaving your home?

The following reasons are considered acceptable for leaving the house:

  • Commuting to and from work
  • Unavoidable business travel
  • Health and doctor’s appointments
  • Essential shopping, such as buying medication or food
  • Assistance of vulnerable people, such as elderly people +70 years old
  • Physical activity around the residence
  • Physical activity or appointments at the vet’s for pets
Is there a curfew?

For the moment, no curfew measures have been implemented in France, Spain or Morocco. However, some mayors were told to put a curfew into place if they deem it necessary. Please check with local authorities to see which measures apply to you.

Can I use public transport?

Yes, if local authorities still allow it, if the service is available and while respecting safety practices and perimeters. However, public transportation may be subject to fluctuating schedules. Please check the website of your local transportation provider for more information.

Can I go out to buy food?

Yes. There’s no reason to stock up because grocery stores remain stocked. There are no restrictions on the transit of goods, whether they cover basic or other needs. Please note that outdoor markets may be closed.

Is it possible to go out to buy something other than food?

Yes. But only in shops that are allowed to remain open, which essentially cover basic human needs, such as food and household supplies.

Can I eat with relatives or friends or invite them over?

No. This is not considered an essential trip.

Can I visit parents or relatives?

Only if you’re taking care of vulnerable people, such as relatives +70 years old or who have a pre-existing medical condition. Please remember that older people are the most vulnerable to the virus and should be protected by limiting contact as much as possible.

Are outdoor physical activities allowed?

Outings that are essential for the well-being of children, sports and physical activity in open spaces are allowed around the home residence. People who engage in outdoor activities should respect barrier gestures and avoid any gatherings.

In France, outings linked to physical activity are now limited to:

  • One time per day and per person
  • A 1 km radius from your residence
  • A maximum duration of one hour. To ensure this duration is respected, students must write down their time of exit on the derogation
Can I let my dog out?

Yes, to meet its needs or for a veterinary appointment. This measure is not applicable in Morocco.

What happens if restrictions are violated?

Social distancing measures are subject to control by the local police force and could result in fines or detention, depending on your location.

I’m not comfortable alone and feel anxious. What should I do?

Since 2007, all TBS students have free access to psychological assistance if they feel the need to talk to someone. We understand that being isolated may be difficult for you. TBS remains by your side during these unusual times. If you’re feeling anxious or overwhelmed, please don’t hesitate to contact the TBS “Help Student Hotlines”, which can be reached 24/7. Meetings can be scheduled via Skype or WhatsApp.

“Help Student” Hotlines

FAQ – ACCOUNTING

Supplier Invoices

In these difficult times and in order to ensure that the measures taken under COVID-19 have the least possible impact on the processing and payment of your invoices for services or the delivery of goods, we ask you to:

  • Make your invoices PDF-only
  • Send us these invoices by email to the following address: comptafactures@tbs-education.fr

Rest assured that we do everything we can to process and pay your bills on time.

Thank you for your cooperation, and we are at your disposal for further information.

Invoices from Billing Interveners

In these difficult times and in order to ensure that the measures taken under COVID-19 have the least possible impact on the processing and payment of your invoices for services, we ask you to:

  • Make your invoices PDF-only
  • Send us these invoices by email to the following address: comptafacturesintervenants@tbs-education.fr

Rest assured that we do everything we can to process and pay your bills on time.

Thank you for your cooperation, and we are at your disposal for further information.

Info Covid 2019 En Thumb

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