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Research article — Are both generative AI and ChatGPT game changers for 21st-Century operations and supply chain excellence?

Academic ExcellenceFosso Wamba

This study investigates the benefits, challenges, and trends associated with Gen-AI/ChatGPT in O&SCM.

Research article — Entry mode diversity and closing commercial deals with international customers: The moderating role of advanced servitization

Academic ExcellenceVaillant

As the importance of servitization and service-augmented solution delivery grows into a mainstream phenomenon for manufacturers, offering theoretically founded avenues to solve their specific internationalization challenges is necessary.

Research article — Data-driven market effectiveness: The role of a sustained customer analytics capability in business operations

Academic ExcellenceFosso Wamba

This study's objective is to investigate how a business can achieve data-driven market effectiveness through the sustained application of a customer analytics capability to its operations.

Financial Times 2023 ranking: TBS Education ranks 37th among the world’s business schools

11.09.23

Inspiring EducationMaster In Management

n September 11, 2023, the Financial Times published its international ranking of Masters in Management. TBS Education moves up 13 places to rank among the world's top Management Schools.

Research article — Sustainability and intermodality in humanitarian logistics: A two-stage multi-objective programming formulation: a two-stage multi-objective programming formulation

Academic ExcellenceChowdhury

Intermodality is a valuable approach when infrastructure is damaged, as it allows the use of different delivery modes to reach demand areas. Nevertheless, involving different transportation modes has an impact on the environment.